2778 Cabell Avenue
Richmond, VA 23219
Jun 28, 2013
Ms. Elva Burrows
3504 Gordon Street
Colton, CA 92324
Dear Ms. Elva Burrows,
I have a real interest in the Noc Engineer position available with Medidata Solutions and my skills and training match the requirements in your position.
I have a bachelor’s degree in engineering and information technology and the skills to help develop new software applications to monitor operations and performance. I have the skills to keep your networking systems running smoothly to help prevent problems from occurring through regular inspections and regular maintenance checks.
I pay close attention to details and I have the ability to find potential problems before they become big issues. When there is an emergency, I have the ability to find the best solution to get the systems back up and running again in a fast and efficient manner.
I have outstanding interpersonal and communication skills and experience handling complaints and upset customers. I know how to talk to customers in a way that will help them stay calm. I can assure them that everything will be done to handle their problems in a timely and efficient manner.
I am team oriented and I know when to ask other professionals for help to handle problems when needed, to ensure issues are resolved in a timely fashion. I have the ability to keep excellent records of all services rendered and all communications with clients.
The attached resume includes a complete look at my educational background, experience and skills that pertain to this position. I know that I can be a great asset to your company and I hope to meet with you soon to discuss this position in more detail.
My contact number is ((123)-849-7341).
Resume Attached as MS Word Document