Dear Ms. Kate Mudge,
I am very interested in the Medical Support Assistant position with Florida Hospital Medical Group and my experience and skills match the requirements listed in your posting.
My experience includes performing clerical duties for a local medical facility where I worked for the last two years while earning an associate degree in medical assisting. During this time, I learned proper phone etiquette in addition to greeting and taking care of patients in person in a professional but friendly manner. My experience includes scheduling appointments for patients, sending out reminders and rescheduling cancelations.
It was also my duty to provide the doctors with an outline of the appointments for the day and to help keep the office organized to maximize efficiency. I am familiar with a wide variety of computer programs used in the medical profession and my experience includes collecting and recording the personal information, medical history and insurance coverage of the patients. I also accepted payments, wrote receipts and recorded all payments.
My educational training has taught me how to deal with patients properly and how to determine when someone needs immediate medical care. I have the ability to react fast and remain calm in emergencies and to maintain a kind, compassionate but professional demeanor. My personal qualities that make me a great match for this position also includes the ability to be observant, dependable and team oriented.
You can reach me for an interview by calling (555)-555-5555 and I hope to meet with you soon to discuss this position in detail.
Resume Attached as MS Word Document