IT Service Delivery Manager Cover Letter

Posted in Cover Letters

Sheila Mattison
645 Adonais Way
Atlanta, GA 30303

Ms. Kathy Metoyer
RCM Technologies
825 Christie Way
Charlestown, MA 2129

Dear Ms. Kathy Metoyer,

I am writing to express my interest in the IT Service Delivery Manager position at RCM Technologies.

I have a bachelor’s degree in information technology and extensive knowledge of enterprise applications and technologies. I have the experience and skills to take care of the day-to-day operations and to follow and update service delivery procedures. I also have the ability to make recommendations for changes that can help to improve production.

I have three years of management experience where I perfected my customer service skills and learned how to build long lasting relationships with clients and associates. I have strong interpersonal skills with the ability to communication in a friendly but professional manner with all personnel and clients. I have acquired very strong leadership skills with the ability to keep the IT service delivery team organized and working together as one unit.

I possess excellent analytical and problem solving skills with the ability to troubleshoot, diagnose and resolve issues as they arise. I pay close attention to details and I have the ability to prioritize and multi-task in order to meet tight deadlines. I have the skills and experience your company is searching for and I can become a valuable asset to your business.

The enclosed resume contains a comprehensive look at my educational background, work history and skills relevant to this position. I have also included references that will confirm my management abilities and technical skills.

Please call (222)-279-8992 to arrange an interview where we can discuss the details of this position in person.


Sheila Mattison

Sheila Mattison

Resume Attached as MS Word Document

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