The IT coordinator job description calls for an individual who can work for a facility or company in a fast-paced environment. He or she should be able to quickly troubleshoot, diagnose and repair issues with computers and networks so that companies experience as little downtime as possible.
An IT coordinator manages a facility’s IT systems which include computers, networks, internet access, telephone lines and other technology; he or she also manages other IT specialists on-site.
Essential Duties and Responsibilities of an IT Coordinator
- Works with management and other departments to implement a successful IT plan.
- Assists in the implementation of the IT plan and trains the individuals who will need to use it.
- Establishes various guidelines for evaluating the IT systems and determining where changes should be made.
- Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.
- Diagnoses issues when computers or other technologies are not working as they should.
- Implements a plan for repair or replacement of computers and other forms of technology.
- Instructs other IT professionals and assigns projects as needed.
- Forms strong bonds with equipment manufacturers and service providers so that issues can be resolved more quickly.
- Prepares regular reports for management officials; attends meetings to present these findings.
Required Knowledge, Skills and Abilities
- Displays the ability to program computers and software effectively.
- Demonstrates the ability to perform in a leadership role with professionalism, courtesy and fairness.
- Understands basic computer components and has the skills necessary to repair or replace them as needed.
- Shows knowledge of inventory control for the purpose of ensuring that necessary equipment and replacement parts are always on hand.
- Possesses excellent communication skills for communicating with the IT team, employees and other departments.
- Shows proficiency in research and company evaluation.
Education and Experience
While it is not always necessary to obtain a higher education to become an IT coordinator, most employers require candidates to have at least a Bachelor’s degree in information technology, computer science or a related field. A Master’s degree in one of these fields is preferred by larger, higher-paying companies. Candidates should have experience in programming and computer repair, and they should also be able to provide some experience in management in order to be considered for this position.
The IT coordinator works in a climate controlled office environment and spends very little time working outdoors in the elements. Some heavy lifting may be necessary, particularly if data servers are stored on-site. The individual will need to be able to think quickly on his or her feet and react to stressful situations effectively. He or she will work during normal facility operating hours—traditionally a day shift—but may be required to come in during nights, weekends or holidays if an operational emergency occurs.
The average IT coordinator salary in the United States is $50,000, but there are a few things to consider when it comes to earnings. For instance, an IT coordinator who works for a very large facility in which thousands of computers are in operation at the same time will earn more than an individual who works with less than 100 computers. Similarly, the larger the team of IT specialists that the coordinator manages, the more money he or she will earn.