An assistant property manager supports the lead property manager of a residential or commercial development, overseeing financial and marketing business while also interacting with renters. The assistant property manager job description contains a variety of different responsibilities, which range from daily upkeep of the property to the recruitment of new clients.
An assistant property manager processes new tenant applications, addresses and resolves tenant issues and complaints, oversees any necessary construction, assists in marketing the property, and manages the financial aspects of the business.
Essential Duties and Responsibilities of an Assistant Property Manager
- Processes rent payments and condominium dues.
- Inquires about late payments and assists in handling any eviction issues
- Interviews new prospective tenants and gives tours of property.
- Processes applications, conducts credit checks and calls references..
- Distributes and collects leases and ensures that all required legal documents are signed.
- Addresses and promptly resolves questions, requests, and complaints from tenants.
- Creates and distributes marketing materials for the property management company.
- Inspects property on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants.
- Attends to necessary repairs and maintenance.
- Assists in hiring a grounds crew and other staff necessary for the upkeep of the property.
- Manages budgets and accounts.
- Reports any problems or issues to property manager.
- Manages records and files of current tenants.
- Responds to emergency maintenance or safety calls.
Required Knowledge, Skills and Abilities
- Demonstrates the strong organizational skills necessary to oversee a number of different properties.
- Possesses knowledge of the real estate industry, including market trends, prices, and state and federal housing regulations.
- Proficient in basic computer programs including Microsoft Word and Excel.
- Demonstrates familiarity with financial management software used to balance budget and track payments.
- Must be willing and able to travel to various property sites.
- Must be detail oriented with ability to manage time efficiently.
- Exhibits solid communication skills, with an ability to calmly resolve disputes or complaints.
- Works well with a team.
- Interacts and engages in a friendly manner with potential and current tenants.
- Demonstrates ability to think creatively in order to develop new marketing and recruiting techniques.
Education and Experience
- High school diploma or GED required.
- Associate’s or Bachelor’s Degree in Business or Management preferred.
- Real estate, property management, or customer service experience required.
- Expected to complete necessary Fair Housing and Occupational Safety and Hazard Administration certifications.
- Part of the workday will be spent in a temperature controlled management office, handling paperwork.
- The remainder of working hours will be spent visiting different buildings owned by the company.
- A significant amount of physical activity (walking, climbing stairs, etc.) is required on a daily basis.
- Flexibility is required in terms of working hours, since many tenant inquiries and issues may need to be addressed in the evenings or on weekends.
- Average salaries for an assistant property manager are between $40,000 and $45,000.