The job description of a building superintendent includes assisting in the development of an overall maintenance plan for a building. Superintendents can work in residential buildings like apartments and townhouses, commercial buildings like retail stores and offices and industrial buildings like factories and warehouses.
A building superintendent performs basic electrical, plumbing, mechanical, and heating and air conditioning work as well as some carpentry work.
Essential Duties and Responsibilities of a Building Superintendent
- Collects rent from tenants.
- Maintains rental journal of delinquent and up-to-date payments.
- Delivers renewal letters and eviction notices.
- Maintains parking permits.
- Inspects vacant units and prepares them for rental.
- Completes purchase orders.
- Takes packing and delivery slips to the building manager.
- Responds to tenant requests for repairs and keeps a journal of completed work.
- Keeps building grounds and common areas clean and in safe condition.
- Ensures that garbage and recycled items are placed for pick up at the appropriate times and in the proper manner.
- Keeps entrances, walkways and stairways clear of ice, snow and debris.
- Maintains fresh paint on interior and exterior of the building.
- Maintains inspection logs for sprinkler systems, fire extinguishers and other building systems as required by state and federal law.
- Conducts regular preventative maintenance on items throughout the interior and exterior of the building.
- Performs regular inspections of all common areas.
- Responds to emergency calls.
- Coordinates with contractors or repair crews for work that is outsourced.
- Keeps noise levels to a minimum.
- Discusses rental violations with tenants with the goal of resolution.
- Participates in interviewing and hiring of maintenance staff.
- Supervises the work of unskilled laborers.
- Purchases all maintenance supplies and keeps adequate inventory.
- Wears the proper safety equipment in the appropriate situations including hard hats, eye and ear protection, safety shoes, gloves, face mask and respirator.
Required Knowledge, Skills and Abilities
- Must have strong problem solving skills.
- Has the ability to perform basic repairs in electrical, plumbing and mechanical systems.
- Must have good communication and interpersonal skills.
- Must have superior customer service skills.
- Has good listening and negotiating skills.
- Must be detail oriented and have good scheduling skills.
- Must be proficient at safely using tools associated with the job.
- Has knowledge of building codes and safety standards as set forth by the state and federal governments.
- Must have a valid driver’s license.
- Must be able to lift heavy items.
- Must have basic first aid skills.
- Must be able to maneuver in small spaces.
- Must be able to kneel and crouch or climb tall ladders.
Education and Experience
- High school diploma.
- Experience working on a construction or maintenance crew.
- Associate’s degree in Property Management.
- Must pass criminal background check as well as a drug test in order to be bondable.
- Must be able to deal effectively with unruly or unhappy tenants.
- Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.
- Time will be spent walking all over the property, including up and down stairs.
- Must be willing to work odd hours including nights and weekends.
- Salaries average $42,000 to $66,000 per year.
- Hourly wages average $20 to $30 an hour.