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ERP Functional Analyst Responsibilities and Duties

Conduct application fit-gap analysis with assistance of packaged application specific technical resources.

Assist ERP Functional Lead in overseeing functional aspect of the new Order-To-Cash systems implementation and complete assigned tasks on time.

Prepare JAR/JAD materials, capture notes and parking lot items during JAR/JAD meetings.

Assist ERP Functional Lead facilitate meetings and direct said meeting as applicable.

Develop an area of expertise within Sales, Customer Service, Order Entry/Order Management and Billing/Collections in due course of time.

Learn overall business operations and help develop innovative solutions to improve productivity.

Develop and maintain strong relationships with business users and stakeholders.

Lead collaboration with integration and data teams and assist said teams to document integration, conversion requirements and designs.

Test core functionalities, new enhancements and production defect resolution.

Assist with project communications, scheduling and logistics.

Support business and end-user correspondence.

Develop and maintain relations between business process owners, users and consultants.

Support and record change management related to technical requirement.

Assist key users in testing new functionality, documenting and retaining ERP knowledge.

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