Provide customer support for system functional, operational and technical issues.
Develop MIS process improvements for increased efficiency.
Maintain and support MIS activities.
Coordinate with cross-functional teams to resolve complex problems/issues.
Provide technical support to ensure that hardware and software systems are fully functional.
Manage security administration activities for systems.
Create and generate reports in timely and accurate manner.
Conduct system training to appropriate staff on regular basis.
Manage system maintenance and security activities.
Train users on new applications and upgrades.
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