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Hotel General Manager Responsibilities and Duties

Design strategies to ensure total guest satisfaction.

Develop an annual business plan.

Ensure highest standards of professional services to customers.

Initiate cost effective controls and revenue management techniques.

Prepare, review and assess monthly or periodic financial statements.

Create brand image for the hotel.

Develop strategies for organizing, staffing, planning and executing functionalities.

Provide training for hotel staff in delivering care that meets the best standards and practices.

Develop day-to-day operations and functions of a hotel ensuring total guest satisfaction.

Maintain and manage hotel equipment, infrastructure, inventories and other facilities efficiently.

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