Ensure to exhibit strong end-to-end troubleshooting skills for system, network or application.
Provide IT support for UNIX/Linux and Wintel systems.
Maintain and assist servers like Citrix MPS4/4.5, NAS/SAN environments and VMWare ESX farms.
Head responsibility for complete lifecycle of infrastructure systems inclusive but not restricted to builds, post installation support, deployments and L1 Vendor interface.
Interpret and assist backup as well as recovery processes along with industry standards.
Conduct installation, migration and upgrade entire technology systems in FDA/DEA validated atmosphere.
Provide support to Data Center Environment offering site recoverability of prime data center.
Assist to update disaster recovery plans along with business continuity analysis as appropriate.
Learn and comply with validation requirements, standard-operating procedures (SOP), project quality model (PQM) and change control maintenance for product life cycle.
Perform with network management and monitor tools for active company’s production systems supervision.
Perform within change control and ticketing system environment.
Collect and evaluate data with suitable direction.
Report on client inventory items like slots, ports, cabinets and power.
Convey and coordinate with all IT resources.
Update technical and marketing documents related to infrastructure analysis.