Returns Clerk Responsibilities and Duties

Execute and perform activities of the returns clerk at a distribution center.

Assist and support returns officer effectively in his day-to-day tasks.

Coordinate returns clerk activities with warehouse management and distribution centre.

Process returns of unordered and non-saleable merchandize.

Inspect and verify products and merchandize worth returning back.

Verify and inspect all forms, reports and records relating to product returns.

Inspect and reconcile quantities returned with that of the returns forms and documents.

Ensure customer satisfaction through handling of product returns and exchanges.

Maintain and manage a database of all product returns and exchanges.

Adhere to and comply with corporate standards and procedures in handling returns.

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