Provide sales and services to customers.
Answer and respond to customer inquiries, needs and requirements.
Resolve and troubleshoot complex sales and services issues of customers.
Provide after-sales services to customers.
Build relationships with customers through follow-up of services.
Lead and guide sales professionals to improvise sales opportunities.
Perform competitor products and services analysis.
Improvise changes in sales and service strategies.
Assist and support sales & services team members to achieve outcomes.
Ensure compliance of corporate policies and procedures and standards.