Analyze and maintain knowledge on all architecture for wireless data and network.
Manage all customer complaints and resolve all issues to facilitate decrease in cycle time.
Coordinate with vendors and eliminate all software and hardware issues for production.
Manage and develop database according to client request.
Analyze client data and establish processing for same.
Administer all data on host environment and use various internal software tools.
Develop and prepare reports for all project exceptions.
Analyze work of operations team and recommend processes to initiate continuous enhancement.
Monitor case vault as per client requirement.
Maintain and prepare accounting reports for all users.
Analyze all hard copies and transfer it to electronic forms to ensure optimal quality.
Perform regular audit on all quality control functions.
Administer records of all hard copy for scanning documents.
Manage and organize all incoming data.
Ensure timely resolution of all client queries.