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Customer Thank You Letter

Customer thank you letters are written and sent by business owners or managers for the purpose of letting customers know that they are appreciated. It is vital for businesses to make sure that customers know their business is important to the company and appreciated by the owner, management and staff.


This sample customer thank you letter is written by a successful restaurant owner. It is written to a president and owner of a local business who visits the restaurant frequently, bringing employees for parties, clients for business lunches and dinners and colleagues who are members of a local professional trade organization.

Dear Mr. Holloway:

I want to thank you for your patronage of my restaurant, Raoul’s French Bistro. You are one of my most valued customers and I want you to know how much I appreciate your business. My staff looks forward to serving your employees each month when you host your office luncheons to honor your top sales representatives. We all look forward to your extended family’s monthly birthday dinners here at Raoul’s. Between your office staff, your family and the business colleagues and friends you have referred to Raoul’s, we can trace a large portion of our regular clientele back to you.

We particularly enjoy the evenings when the musically talented members of your family make use of our karaoke machine. Both your family members and employees are a pleasure to serve. We do not know how to begin to count the number of referrals you have sent to Raoul’s. We continue to strive to put together the most delectable dishes presented in an attractive manner for a reasonable price in order to remain worthy of your patronage and that of your friends, family and business associates.

I greatly appreciate all of the business associates you have referred to Raoul’s. Your associates come to our restaurant to entertain clients and to celebrate special events with their families. This has brought an amazing boost to our business, and I cannot thank you enough. I hope you know that my staff is always happy to accommodate you and your party even on short notice. You need only call and ask for me or my maоtre d, and we will be pleased to arrange a special table for you.

It is with great pleasure that Raoul’s hosts the local Rotary Club meetings each month, and I sincerely appreciate your referring the Rotary Club to Raoul’s for their regular meetings and other social events. I also appreciate your referral of the ABC County Heart Association, and we are honored to host their annual dinner and dance. You have been a dream customer for many years, and I just want you to know what a positive difference you have made in the development and expansion of my life’s work, Raoul’s French Bistro. The establishment of a successful restaurant has always been my dream and you have helped me bring it to fruition.

Best Regards,

Raoul Longette

Raoul F. Longette

Owner and Head Chef

Raoul’s French Bistro