Implementation Specialist Cover Letter

Dear Ms. Laurie Frampton,

I would like to be considered for an implementation specialist position at your company Property Solutions International, Inc. Attached to this document you will find my resume which describes my experience and education more fully.

I currently hold a bachelor’s degree in education and have a strong grasp of computer technology including all forms of software. I have great communication skills and have worked with trainees in a classroom and in a one on one situation in order to train them in proper software usage. My communication skills also allow me to deal directly with customers to design project scopes, objectives and to complete the above within the proper timeframe.

I am able to administrate all customer accounts and develop strategies to aid customers in the usage of all software types that are offered by the company. This includes providing technical assistance when needed along with aiding in the use of online web tools. The main goal is to ensure customer satisfaction at all times while identifying and resolving issues in a timely manner.

It is also my goal to maintain all client applications for support and to update any reports to include new technical issues that arise. I am able to coordinate with other employees to compete all projects according to all contractual obligations. Implementation of all on and off site procedures is also a goal that I have always maintained and this is also done on time.

Please feel free to contact me at any time by calling (555)-555-5555.



Donna Bradbury

Encl: Resume

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