Dear Ms. Kimi White,
I am very interested in the Hotel Operations Manager position with The Berkeley Hotel and I am certain that I am the best choice for this job.
If you are searching for an operations manager with the skills and knowledge to make your hotel stand out from all the rest, then look no further. Greeting guests with a smile and offering assistance with their general needs is just the beginning when it comes to running a successful hotel. Guests do expect this and it should be at the top of the list but they also expect to deal with professionals who can answer their questions and attend to all their needs.
When guests walk into your hotel, they expect their rooms to be available when you told them it would be and for everything, including the electronics, showers and air conditioning or heating units to work correctly. These areas are often overlooked until a customer complains but routine checks will help to keep everything in good shape and ready for the guests. I also believe in going that extra step to ensure the guests are happy with their rooms and the services they are receiving.
I have very strong problem solving skills and outstanding motivational and leadership skills with the ability to supervise the staff, delegate the work and manage every aspect of the hotel in order to provide this type of great service. I strive to make sure all guests have a great experience they will want to share with others. This is what brings in repeat business and encourages growth.
Please call (555)-555-5555 to arrange an interview.
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