IT Assistant Cover Letter

Posted in Cover Letters

Pamela Owens
4653 Webster Street
Eatontown, NJ 7724

Mar 3, 2013

Ms. Laura Gutman
Bill Dodge Auto Group
4358 Woodland Drive
Burr Ridge, IL 60527

Dear Ms. Gutman,

I am applying for the IT Assistant position I saw posted for Bill Dodge Auto Group. The attached resume has a complete look at my work experience and training but here are a few highlights of my career so far.

I have a bachelor’s degree in Computer Science and two years of experience working as an IT Assistant where I held a position at the help desk. My responsibilities included answering phone calls, emails and using live chat to provide support for network users.

I have experience configuring hardware and software, tracking inventory and developing contingency plans to use in the event of a network failure. My experience also includes operating office equipment such s fax machines, copies, processing mail, preparing data spreadsheets, graphs and charts.

I have the ability to keep accurate documentations for all services I provide and I always offer friendly and professional customer service. I make it a point to resolve problems in a fast and efficient manner to get clients back up and running again as quickly as possible.

I have the ability to assist with upgrades and to perform regular maintenance checks to ensure systems are functioning properly. I have excellent organizational and multi-tasking skills and the ability to work independently or with a team. I possess excellent research skills, the ability to evaluate and solve problems and the ability to make good decisions when working under pressure.

I would like to meet with you in person to discuss this position in more detail and how I can be a great addition to your team. Please call (333)-318-1519 to set up an interview.


Your Signature

Pamela Owens

Enclosure: Resume

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