Dear Ms. Flowers,
I am highly qualified Service Desk Analyst seeking a position that can offer me challenges and goals every day. Your recently advertised position looks like the perfect fit.
I have a degree in Business from Cornell University, and five years experience as a proficient and customer savvy Service Desk Analyst. I am highly trained in finding technical answers, answering questions quickly, and ensuring that customers get back to enjoying their computer systems and programs as soon as possible. My specialty is high end product support and I have worked for both consumers as well as for vendors. I have a wide array of hands on experience in all computer specialized solutions and tools, and this-coupled with the fact that I have great interpersonal skills-makes me the best choice for your position.
I would love the opportunity to discuss this position more closely with you, and thank you for your time. I can be reached at the following number: (555)-555-5555 and/or [email], and eagerly await your reply.
Resume Attached as MS Word Document