Operations Support Resume

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Here is the Operations Support Resume example:

Charlie Moyer

1533 Happy Hollow Road

Wilmington, NC 28401

(555)-555-5555

[email]

Job Objective Looking for a position as Operations Support in a company that provides an open environment with many opportunities for continuous growth.

Summary of Qualifications:

Remarkable project management experience with ability to build an effective team
Profound knowledge of systems administration in a Linux environment
Sound troubleshooting and debugging skills
Ability to prioritize across multiple requests
Proficient with Microsoft Office including Word, Excel, and PowerPoint
Proven ability to use drafting, Business Warehouse, project management software and SAP business software
Ability to manage, communicate and direct the work of employees and contractors

Work Experience:

Operations Support, August 2005 – Present

Dandy Project LLC, Wilmington, NC

Provided technical training to operational personnel in all areas of computer operations.
Resolved complex operational failures.
Reviewed security procedures of operations staff; and ensured that computing standards are maintained.
Partnered with other computing personnel in resolving problems, input/output requirements and other technical matters.
Reviewed computer operating instructions and computer error runs to debug programs.

Operations Support, May 2000 – July 2005

Whitney, Bradley, & Brown, Inc., Wilmington, NC

Administered Operations QA group and remediated transactions using Ruby console and SQL.
Troubleshot and resolved problems with SQL queries, scheduled jobs, and reports.
Assisted users with SQL Manager and SQL queries.
Responded in a timely manner to helpdesk tickets generated.
Performed computer program development or modification to support operational requirements.

Education

Bachelor’s Degree in Computer Applications, Devry University–Kansas City, Missouri, MO