Telesales Representative Resume

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Here is the Telesales Representative Resume example:

Gregg King

4265 Center Street

La Grande OR 97850

(555)-555-5555

[email]

Job Objective Seeking the right company in which to fill the position of Telesales Representative and utilize my skills and training in this field to their fullest.

Highlights of Qualifications:

Extensive telesales, inside sales, database sales experience
Thorough knowledge of telemarketing practices
Familiarity with technical aspects of electronic payments
Ability to effectively answer inquiries and resolve disputes
Ability to call out to and answer a high volume of calls
Ability to maintain confidentiality
Amazing cold-calling and client-administration skills
Superior interpersonal, written, and oral communication skills

Professional Experience:

Telesales Representative

NCO Group, La Grande OR

November 2006 – Present

Managed outbound sales calls and field incoming sales leads.
Executed tasks such as prospecting, cold calling and networking for lead generation.
Coordinated with the management by formulating activity and results reports.
Aided lead distribution to Strategic, Government and Federal accounts.
Ensured customers received prompt service and handled customer complaints.

Telesales Representative

Aerotek, La Grande OR

February 2001 – October 2006

Maintained daily accounting of all calls as well as managed daily telemarketing records.
Maintained records and coordinated with other office personnel.
Assisted Marketing Manager to select new customer services and even coordinated about maintenance needs.
Monitored working area conditions and equipment.

Education

Bachelor’s Degree in Business

York College, York, NE