NOC Analyst Resume

Posted in Analyst Resume Examples

Timothy Freeney

4790 Calumet Ave, Apt#7

New York, NY 10040



Job Objective Obtain a NOC Analyst position in a well established firm that offers opportunities for professional growth.

Highlights of Qualifications:

  • Huge Microsoft Exchange administration experience
  • Excellent knowledge of TCP / IP and basic Network topologies
  • Sound knowledge of SNMP, Perfmon and WMI based Enterprise
  • Skilled in Windows-based Operating Systems and Basic UNIX
  • Extensive knowledge in the use of Window’s Terminal Services and Terminal Emulation Utilities
  • Excellent analytical and critical thinking skills

Professional Experience:

NOC Analyst

Alltech Inc., New York, NY

August 2005 – Present

  • Monitored and analyzed mission critical systems utilizing different system and application monitoring tools.
  • Performed routine checks and Level 1 triage, escalation of any critical alerts.
  • Created and updated departmental documentation, policies and procedures.
  • Designed policies, procedures and computer programs which enhanced and managed critical business operations.
  • Assisted in the creation and preventive maintenance of computer systems.
  • Provided 24×7 response to system outages during ‘on-call’ periods and helped resolve simple and complex SaaS issues.

NOC Analyst

Levi, Ray & Shoup, Inc., New York, NY

May 2000 – July 2005

  • Resolved issues through service level agreements (SLA) and operational level agreements (OLA).
  • Performed user support functions and supplemented project work during appointed shifts.
  • Supported the data center management to ensure the continuous operation tape backup management.
  • Performed and conducted Service Desk functions associated with internal users and customer based needs.


Bachelor’s Degree in Computer Science

Santa Clara University, Santa Clara, CA

Create your own professional looking resume for free using our resume builder!