NOC Analyst Resume

Posted in Analyst Resume Examples

Timothy Freeney

4790 Calumet Ave, Apt#7

New York, NY 10040

(555)-555-5555

[email]

Job Objective Obtain a NOC Analyst position in a well established firm that offers opportunities for professional growth.

Highlights of Qualifications:

  • Huge Microsoft Exchange administration experience
  • Excellent knowledge of TCP / IP and basic Network topologies
  • Sound knowledge of SNMP, Perfmon and WMI based Enterprise
  • Skilled in Windows-based Operating Systems and Basic UNIX
  • Extensive knowledge in the use of Window’s Terminal Services and Terminal Emulation Utilities
  • Excellent analytical and critical thinking skills

Professional Experience:

NOC Analyst

Alltech Inc., New York, NY

August 2005 – Present

  • Monitored and analyzed mission critical systems utilizing different system and application monitoring tools.
  • Performed routine checks and Level 1 triage, escalation of any critical alerts.
  • Created and updated departmental documentation, policies and procedures.
  • Designed policies, procedures and computer programs which enhanced and managed critical business operations.
  • Assisted in the creation and preventive maintenance of computer systems.
  • Provided 24×7 response to system outages during ‘on-call’ periods and helped resolve simple and complex SaaS issues.

NOC Analyst

Levi, Ray & Shoup, Inc., New York, NY

May 2000 – July 2005

  • Resolved issues through service level agreements (SLA) and operational level agreements (OLA).
  • Performed user support functions and supplemented project work during appointed shifts.
  • Supported the data center management to ensure the continuous operation tape backup management.
  • Performed and conducted Service Desk functions associated with internal users and customer based needs.

Education

Bachelor’s Degree in Computer Science

Santa Clara University, Santa Clara, CA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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