Information Systems Analyst Resume

Paul Hendey

5821 S Mayfield Ave

Chicago, IL 60652



Job Objective Seeking the position of Information Systems Analyst in an esteemed organization.

Highlights of Qualifications:

  • Extensive knowledge of client and server application delivery, support issues and processes
  • Excellent analytical and critical thinking skills
  • In-depth knowledge of application design, server, desktop hardware, software and operations
  • Sound knowledge of Structured Query Language (SQL)
  • Profound knowledge in interpreting technical diagrams and procedures
  • Excellent communication and writing skills

Professional Experience:

Information Systems Analyst

Force 3, Inc., Chicago, IL

August 2005 – Present

  • Analyzed and determined customer support issues and coordinated internal resources and vendor to provide resolution.
  • Installed new releases of supported software and maintained currency with supporting documents.
  • Designed and developed support applications.
  • Created, documented, coded, tested, debugged and maintained program coding to ensure proper functioning of applications and systems.
  • Participated in all phases of purchase, implementation, training, and operation.
  • Researched, tested, analyzed and repaired complex software issues.

Information Systems Analyst

Deloitte, Chicago, IL

May 2000 – July 2005

  • Monitored and coordinated server and workstation maintenance and updates.
  • Supported the implementation and operation of computer network interfaces, wireless network equipment, and overall network topology.
  • Supported effectively the design, development, and testing of the disaster recovery and business continuity plans.
  • Performed and conducted routine work-flow analysis in the departments to determine best practices for implementation and change.
  • Supported and performed departmental application development.
  • Coordinated application enhancements to existing computer systems.


Bachelors Degree in Management Information Systems

Georgia State University, Atlanta, GA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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