Alarm Dispatcher Resume

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Jose Clemons

3900 Lake Road

Pennsauken, NJ 8110

(555)-555-5555

[email]

Job Objective Want to work as Alarm Dispatcherand contribute towards the success and growth of your company.

Highlights of Qualifications:

  • Excellent experience in managing documents and entering data
  • Sound knowledge of computer and software systems
  • Profound knowledge of surveillance systems and security procedures
  • Ability to administer everyday operations and assisted to resolve issues.
  • Ability to maintain confidentiality of information to achieve goals
  • Proficient in managing emergency situations efficiently

Professional Experience:

Alarm Dispatcher

ADT Security Services, Pennsauken, NJ

August 2012 – Present

Responsibilities:

  • Monitored various systems for the appropriate alarm signals and provided response.
  • Administered outgoing calls and evaluated the requirement before dispatch.
  • Processed and completed alarm activities as per required handling procedures.
  • Ensured compliance to the departmental policies and procedures.
  • Managed phone calls and redirected it to the appropriate individual or department.
  • Provided optimal level of customer services and decided low and high priority of alarms.

Alarm Dispatcher

Gallaher & Associates, Inc., Pennsauken, NJ

May 2009 – July 2012

Responsibilities:

  • Monitored various fire alarms within required time frame such as for medical and burglary cases.
  • Ensured that every alarm gets proper handling and authorities are notified as per requriement.
  • Assisted to dispatch the authorities as per the requirement of the emergency.
  • Ensured compliance to alarm protocols and ensued safeguard of individual and property.
  • Provided response to outbound calls and evaluated emergency signals.
  • Documented information and maintained forms, logs and records for every emergency call.

Education

Bachelor’s Degree in Criminal Justice

Middlesex County College, Edison, NJ

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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