Student Support Resume

Dorthy Cowen

3149 Callison Lane

Wilmington, DE 19867



Job Objective To secure the position of Student Support in a reputable company that will allow me to utilize acquired skills and experience.

Summary of Qualifications:

  • Remarkable collegiate administrative experience in student affairs, counseling and advising
  • Profound knowledge of financial aid, transfer and career needs
  • Proficient with MS Office, Lotus Notes and Internet
  • Skilled in communicating with students from diverse backgrounds
  • Strong verbal communication and interpersonal skills
  • Excellent negotiation and persuasion skills
  • Great ability to develop and maintain effective relationships

Work Experience:

Student Support, August 2005 – Present

Moraine Park Technical College, Wilmington, DE

  • Appropriately guided students for information on programs.
  • Coordinated and administered program activities and student support.
  • Assisted in the identification of target groups in consultation with academic departments or individuals.
  • Served as liaison with enrolled and prospective student and internal constituencies.
  • Assisted with the development of goals and objectives for the student support unit.
  • Implemented curriculum goals and objectives as established by faculty.

Student Support, May 2000 – July 2005

ITT Educational Services, Wilmington, DE

  • Provided information on admissions, registration, records and financial aid processes.
  • Provided assistance to students utilizing Student Self-Service.
  • Evaluated customer requests, researched answers and ensured follow-up.
  • Managed student registrations; validated, collected and processed fees and payments.
  • Scheduled appointments and made referrals for students with appropriate staff.
  • Operated the paging and emergency broadcasting system.


Bachelor’s Degree in Education, DeVry University–Kansas City, Missouri, MO

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