Workflow Analyst Resume

Bradley Moore

7930 Carpenter St, Apt#45

Seattle, WA 98119



Job Objective Workflow Analyst position where I can effectively utilize my skills and expertise.

Highlights of Qualifications:

  • Ability to understand network technologies and components
  • Excellent interpersonal, organizational and communication skills
  • Excellent analytical and critical thinking skills
  • Ability to recognize key terms and concepts around ITSM processes

Professional Experience:

Workflow Analyst

McKesson Corp., Seattle, WA

August 2005 – Present

  • Worked with SQA Analyst software development teams to test products in a fast-paced commercial software development environment.
  • Established and lead a global informal workgroup of all finance LWSs.
  • Ensured that users can obtain reports that they need to do their job.
  • Reported design, construction and training using end user reporting tools from SAP Business Objects.

Workflow Analyst

RSA CORP, Seattle, WA

May 2000 – July 2005

  • Assisted production teams to identify opportunities for significant positive impact through observation and workflow mapping.
  • Developed and prepared proposals for process and workflow improvement projects.
  • Proficiently lead multi-disciplinary, multi-department teams.
  • Ensured that progress on projects advanced in a timely manner.
  • Provided Content Services sales support for customer visits.


Bachelor’s Degree in Computer Science

University of California, Berkeley, CA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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