1931 Berry Street
Colorado Springs, CO 80915
Job Objective Seeking employment as Personal Banker with CHASE Bank.
Highlights of Qualifications:
- Immense experience in providing optimal customer services through outbound telephone calls
- Exceptional knowledge of all banking product and services
- Profound knowledge of retail banking services and loan products
- Wide knowledge of cash handling processes for banking services
- Ability to explain all services and products accurately to clients
- Ability to comply to all operating policies and procedures
- Ability to work on flexible schedule to cater to client requirements
- Ability to present products and services on bank portfolio
Chase Personal Banker
Great Southern Bank, Colorado Springs, CO
August 2007 – Present
- Analyzed customer requirements for all financial products and services.
- Monitored all customer issues and assisted in efficient resolution of transactions.
- Coordinated with customers and ensured face to face interactions.
- Provided assistance to customers and administered all teller transactions accurately.
- Managed all customer paperwork and ensured compliance to processing policies.
- Analyzed client policies in bank and provided upgrade to present policies as per requirement.
- Facilitated help for all customers in vase of any special services.
Chase Personal Banker
West Suburban Bank, Colorado Springs, CO
May 2004 – July 2007
- Coordinated with customers and ensured regular interaction with clients.
- Monitored various requests and complaints from all clients and ensured timely resolution.
- Analyzed sales and service of all contact center employees and ensured efficiency.
- Identified sales processes and assisted to make closing on all sales calls.
- Provided assistance to all personal banking processes in coordination with supervisor.
- Prepared documents for all accounts and assisted to minimize risks.
- Participated in training programs to increase skills to facilitate sales.
- Ensured compliance to all banking policies and procedures as per guidelines.
Bachelor’s Degree in Banking and Finance
Bismarck State College, Bismarck, ND