Loan Servicing Specialist Resume

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Here is the Loan Servicing Specialist Resume example:

Carol Esposito

684 Crosswind Drive

Slaughters, KY 42456

(555)-555-5555

[email]

Job Objective Seeking position as a Loan Servicing Specialist in which my abilities as a specialist can be utilized to the fullest

Highlights of Qualifications:

Experience in real estate transactions for various residential properties
Deep knowledge of business software
Exceptional knowledge of mortgage banking and real estate
Remarkable ability to adapt to different situations
Deep ability to multi task and perform work in high volume environment
Excellent skills to analyze situations and make decisions
Skilled to interpret all payment related numbers
Proficient in working in a fast paced environment

Professional Experience:

Loan Servicing Specialist

Convergenz, LLC, Slaughters, KY

May 2006 – Present

Supervised efficient work of staff and ensured achievement of all goals in firm assets and financial risk.
Prepared accurate reports and evaluated it on a regular basis.
Assisted customers with all firm guidelines and informed about al servicing requirements.
Monitored all customer inquiries and screened incoming calls to ensure customer satisfaction.
Maintained good relationships with both internal and external customers and analyzed requirements.
Evaluated all processes and procedures and maintained records of current processes and procedures.
Provided technical support to technology team and carried tests on systems.
Participated in efficient working of various complex projects.

Loan Servicing Specialist

SECU, Slaughters, KY

March 2003 – April 2006

Maintained loan disbursements records and reviewed it on a regular basis for renewals.
Monitored loan draw requests and coordinated with various teams for disbursements for same.
Ensured compliance to government regulations in processes.
Administered data into loan systems and checked it accuracy.
Managed inquiries from customers and responded in an efficient and timely manner.
Generated and prepared business reports.

Education

Bachelor’s Degree in Business Management

Smith College, Northampton, MA