Customer Account Specialist Resume

Dana Walters

91 Rosewood Lane

New York, NY 10011



Job Objective Experienced Customer Account Specialist of many years seeking employment with the company to help advance in the industry.

Summary of Qualifications:

  • Huge Experience in Customer service operations and Account Management
  • In-depth knowledge of accounting, credit, and lending principles
  • Proficient in Word, Excel, Outlook, PowerPoint, and TOLAS
  • Excellent time management and analytical skills
  • Strong project management, mathematical and organizational skills
  • Excellent communication and interpersonal skills
  • Outstanding ability to work in a multi-task, interrupt driven environment

Work Experience:

Customer Account Specialist, May 2006 – Present

Thermo Fisher Scientific Inc., New York, NY

  • Developed, maintained, revised and updated current performance indicators and metrics to ensure customer satisfaction levels.
  • Managed inventory levels to maximize stock efficiency and prevent stock-outs.
  • Scanned and tracked purposes.
  • Shipped and received packages including creation and overall maintenance of RGA’s.
  • Delivered packages to end users using customer-owned vehicle.

Customer Account Specialist, March 2003 – April 2006

Agilent Technologies, New York, NY

  • Lead and participated on merger and acquisition activities to transition new customers and processes.
  • Trained multinational team of employees to deliver customer satisfaction, operations, and financial results.
  • Identified improvement opportunities and driven implementation.


Bachelor’s Degree in Supply Chain Management, Lake Region State College, Devils Lake, ND

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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