Answering Service Operator Resume

When writing a Answering Service Operator Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Answering Service Operator Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Answering Service Operator Resume example:

Andrea Castillo

14265 Van Nuys Blvd

Harlingen, TX 78552

(555)-555-5555

[email]

Job Objective To secure the position of Answering Service Operator in a reputable company that will allow me to utilize acquired skills and experience.

SUMMARY OF QUALIFICATIONS

Outstanding experience in processing high volume of incoming calls

Excellent customer service skills

Strong organizational, interpersonal skills

Excellent typing skills

Excellent verbal and written communication skills

Amazing ability to remain calm in an emergency situation and work independently

Ability to work in flexible hours

WORK EXPERIENCE

Answering Service Operator, May 2004 – Present

A-B Communications, Harlingen, TX

Greeted caller and supplied relevant information to callers.

Handled information window with accuracy and alertness.

Maintained appropriate logs and records.

Handled order taking, registration, appointment setting, voicemail, and IVR services.

Assisted in clerical duties and paging.

Ensured all policies and procedures are maintained while retrieving and processing messages from answering machines.

Handled emergency calls following appropriate procedures.

Answering Service Operator, March 2002– April 2004

Tri-City Tele-Com, Harlingen, TX

Handled and dispatched incoming telephone calls.

Handled all outgoing, and interoffice calls.

Recorded caller messages and information.

Maintained appropriate logs and records.

Handled emergency calls.

Documented customers record accurately.

Handled overflow of phone calls and transferred them to the related department.

EDUCATION

High School Diploma Bath County High School, Hot Springs, VA

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  • March 1, 2021Create Date
  • March 1, 2021Last Updated