Airport Customer Service Agent Resume Example

When writing a Airport Customer Service Agent Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Airport Customer Service Agent Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Airport Customer Service Agent Resume example:

Jeff Cody

3333 W 45th Ave

Nedrow, NY 13120


Job Objective Seeking a position as Airport Customer Service Agent where I can utilize my knowledge and experience for the development of the organization.

Work Experience:

Airport Customer Service Agent, May 2004 – Present

AirTran Airways, Nedrow, NY

  • Boosted freight traffic for employer through sales calls and the development of business in the local Communities.
  • Maintained existing accounts and ensured proper record keeping.
  • Generated new leads and responded to leads from Customer Service and Cargo Agents, Station Agents and publication resources.
  • Participated in trade shows, conferences and conventions.
  • Identified and attended customers by name.
  • Verified rental agreement and reservation.

Airport Customer Service Agent, March 2002– April 2004

Sheraton National Hotel Arlington, Nedrow, NY

  • Answered customer questions and provided assistance based on each customer’s needs and requests by brand in a friendly, helpful and prompt manner.
  • Ensured a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle process.
  • Prepared Rental Agreement Folder with all required information.
  • Provided all customers assistance with directions, maps, local area information and appropriate service information.
  • Maintained appearance of rental counters and customer areas to present a neat, orderly and safe condition.
  • Assisted customers within the queue to minimize any wait time and provided the most efficient service possible.

Summary of Qualifications:

  • Amazing ability to boost freight traffic for employer
  • Strong communication and customer service skills
  • Remarkable ability to travel overnight to remote destinations
  • Ability to read and understand weather reports, flight releases and flight plans
  • Familiarity with computers and ability to type 25 words per minute
  • Ability to work any available schedule to include nights, weekends, holidays, and overtime
  • Willingness to perform repetitive tasks and ability to lift up to 70 lbs
  • Strong ability to listen and respond effectively to repetitive questions
  • Exceptional organizational and time management skills
  • Proficiency in Microsoft Office (Outlook, Excel and Word)


Associate Degree in Travel and Tourism, Central Florida Community College, Ocala, FL

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  • March 1, 2022Create Date
  • March 1, 2022Last Updated