Call Center Technical Support Resume

When writing a Call Center Technical Support Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Call Center Technical Support Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Call Center Technical Support Resume example:

Miles Woodford

1227 Alexander Avenue

Santa Rosa, CA 95407

(555)-555-5555

[email]

Job Objective Seeking a position as Call Center Technical Support in a reputed organization where I can utilize my knowledge and experience.

Summary of Qualifications:

  • Hands on experience in providing excellent customer service support
  • Proficient in operating systems, basic internet navigation, hardware components, software, networking components (video, data, voice), peripherals and email applications
  • Exceptional ability to effectively present technical information clearly and concisely
  • Immense ability to listen and respond while keying into automated system

Work Experience:

Call Center Technical Support, August 2005 – Present

Transaction Data Systems, Inc., Santa Rosa, CA

  • Responded to incoming inquiries, customer questions and resolved problems to standardized procedures while maintaining a courteous manner.
  • Gathered information and asked questions to determine source of problems and customer needs.
  • Logged on and off customer care system and accessed account files.
  • Used computer keyboard to enter alpha-numeric data into automated system.
  • Recorded all customer and issue related information in the proper database.

Education

Bachelor’s Degree in Computer Science, Washington & Lee University, Virginia, VA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated