CRM Project Manager Resume Example

When writing a CRM Project Manager Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a CRM Project Manager Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the CRM Project Manager Resume example:

Russell Thomas 1179 Burwell Heights Road Fort Worth, TX 76102 (333) 249-1415 Email : [email]

Career Goal
CRM Project Manager with strong skills in Siebel, Oracle, NetSuite, Clarify and PeopleSoft seeking employment in your organization.

Technical Skills

Extensive experience of CRM consulting in software products including:

Siebel, Clarify, NetSuite
Vantive, Oracle
PeopleSoft

Quick and Brilliant in:

SAP Project Management
Constructing Request for Proposals

Adept in utilizing software packages like:

Lyris HQ, ProClarity
MS project
Siebel sales

Strong Expertise in programming and scripting languages:

PL/ SQL, Java
Informatica, COBOL
Siebel configuration

Database administration skills:

SQL server, DB2
Oracle

Thorough with Microsoft products:

SharePoint, Dynamics CRM
Project Server
Visual studio

Highly competent in:

PC troubleshooting
Providing hardware and software solutions
System administration

Immense abilities to:

Initiate and drive process improvements
Manage large scale projects including design, testing and validation
Analyze system design and data

Relevant Experience

CRM Project Manager J. Crew Group, Inc.	January 2012 – Present Fort Worth, TX

Developed CRM project plans and conducted regular and accurate updates. Communicated with user management team for preparing cost effective CRM project proposals. Participated in team and client meetings to deliver presentations for further discussion. Provided regular CRM project status to management with essential technical documentation. Prepared technical design documents in collaboration with developers and architects team. Resolved system issues by proper escalation to concerned authority for efficient performance. Conducted successful negotiations with internal and external parties for CRM project completion. Coordinated with clients for necessary follow up regarding software processes and modifications.

CRM Project Manager Tyler Technologies	November 2010 – January 2012 Lubbock, TX

Trained and mentored CRM project teams including business analysts and external vendors. Provided functional transformation of business requirements and needs for technical team staff. Organized negotiations and discussions with external suppliers as per firm’s cost structures. Prepared work schedules, timelines and budgetary constraints to achieve project quality. Suggested opportunities and improvements to adopt selling techniques and technological advancements. Performed quality and timely project delivery through collection and analysis of requirements. Integrated all phases and procedures of project development lifecycle and its implementation. Conducted business meetings with suppliers to produce high quality project specifications.

Educational Background

Master’s Degree in Information Technology

Valley City State University

August 2008 – May 2010

Valley City, ND

Professional Certification

Salesforce.com Certified Administrator

July 2010