Great Sample Resume

Customer Service Officer Resume

When writing a Customer Service Officer Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Customer Service Officer Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Looking for Cover Letter ideas? See our sample for Customer-oriented Customer Service Officer Example Cover Letter.

Here is the Customer Service Officer Resume example:

Dearborn, MI 48124



Job Objective To maximize my skills and training as a Customer Service Officer in well organized organization to help the organization reach its objectives.

Highlights of Qualifications:

  • Wide supervisory experience in banking sector
  • Extensive knowledge of banking and financial operations and products
  • Solid knowledge of customer service
  • Strong ability to promote sale of bank products and services
  • Exceptional problem solving ability
  • Exceptional ability to work independently

Professional Experience:

Customer Service Officer

Finish Line, Dearborn, MI

August 2005 – Present

  • Interfaced with customer through telephone, e-mail and face-to face mode
  • Responded promptly and accurately to customer inquiries
  • Resolved all customer issues in their best interest
  • Obtained and evaluated all relevant information to support customer issues
  • Ensured customer retention through regular contacts
  • Managed and updated customer’s accounts efficiently

Customer Service Officer

Thales Communications, Inc, Dearborn, MI

May 2000 – July 2005

  • Provided services such as hotel reservations and ground transportation arrangements.
  • Responded to customer requests, inquiries and complaint and resolved all issues.
  • Analyzed company operation frequently for optimum use of resources.
  • Solicited new and additional sales services.
  • Operated office equipment to support service activities.
  • Carried out pricing, order processing and preparing cash reports


Bachelor’s Degree in Customer Relations

Marine Corps University, Quantico, VA

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  • March 1, 2024Create Date
  • March 1, 2024Last Updated
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