Telephone Receptionist Resume

Edgar Glover

987 Hamill Avenue

San Diego, CA 92123

(555)-555-5555

[email]

Job Objective To secure a position as a Telephone Receptionist in order to exercise my abilities and special training in this field for the good of company.

Work Experience:

Telephone Receptionist, August 2005 – Present

Absolut Care, San Diego, CA

• Maintained the incoming multiple line telephone and answered all calls.
• Greeted all clients and guests politely.
• Scheduled the appointments and updated the data entry information system.
• Administered all the queries generated for the Planned Parenthood Services.
• Prepared a record of the client’s financial, medical and social history.
• Ensured that the customer service standards are maintained.

Telephone Receptionist, May 2000 – July 2005

New Milford Hospital, San Diego, CA

• Scheduled the appointments and confirmed them with the client.
• Prepared a record of all the patients contact details and updated it regularly.
• Monitored all the clinic calls and screened them before transferring it to the appropriate departments.
• Assisted in filling all the medical triage forms.

Summary of Qualifications:

• Remarkable telephone receptionist experience with skills in operating multi-line phones
• Proficient with Microsoft office software (MS Word, Excel, Outlook)
• Ability to provide information to callers and visitors; record and transmit messages
• Ability to multi-task and maintain confidentiality
• Ability to operate telephone switchboard and (PBX) system
• Ability to maintain professionalism and courtesy in answering telephone inquiries from customers

Education

High School Diploma, St. Maries High School, St Maries, ID

Telephone Receptionist Resume

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• March 1, 2020Create Date
• March 1, 2020Last Updated