Telephone Receptionist Resume

Edgar Glover

987 Hamill Avenue

San Diego, CA 92123



Job Objective To secure a position as a Telephone Receptionist in order to exercise my abilities and special training in this field for the good of company.

Work Experience:

Telephone Receptionist, August 2005 – Present

Absolut Care, San Diego, CA

  • Maintained the incoming multiple line telephone and answered all calls.
  • Greeted all clients and guests politely.
  • Scheduled the appointments and updated the data entry information system.
  • Administered all the queries generated for the Planned Parenthood Services.
  • Prepared a record of the client’s financial, medical and social history.
  • Ensured that the customer service standards are maintained.

Telephone Receptionist, May 2000 – July 2005

New Milford Hospital, San Diego, CA

  • Scheduled the appointments and confirmed them with the client.
  • Prepared a record of all the patients contact details and updated it regularly.
  • Monitored all the clinic calls and screened them before transferring it to the appropriate departments.
  • Assisted in filling all the medical triage forms.

Summary of Qualifications:

  • Remarkable telephone receptionist experience with skills in operating multi-line phones
  • Proficient with Microsoft office software (MS Word, Excel, Outlook)
  • Ability to provide information to callers and visitors; record and transmit messages
  • Ability to multi-task and maintain confidentiality
  • Ability to operate telephone switchboard and (PBX) system
  • Ability to maintain professionalism and courtesy in answering telephone inquiries from customers


High School Diploma, St. Maries High School, St Maries, ID

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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