Census Supervisor Resume

Roland Walker

1992 Masonic Hill Road

Little Rock, AR 72209

(555)-555-5555

[email]

Job Objective To develop new skills and abilities in the Census Supervisor field by filling position with established organization.

Highlights of Qualifications:

• Vast experience in supervisory and conducting surveys
• In-depth knowledge of survey procedures and manuals
• Extensive knowledge of survey methods and terminology
• Ability to review, edit, and utilize questionnaires
• Ability to plan, organize, and prioritize work assignments
• Excellent customer service, leadership and team interaction skills
• Exceptional ability to communicate effectively both verbally and in writing

Professional Experience:

Census Supervisor, August 2005 to till date

Savvy, Little Rock, AR

• Distributed assignments to each interviewer under supervision.
• Conducted an initial observation visit with each interviewer.
• Provided on-the-job training and other assistance for interviewers, as needed.
• Conducted quality assurance visits to a sample of randomly selected occupied housing units.
• Visited and interviewed households with occupants who refused to cooperate.
• Conducted a formal check of each interviewer’s work at the end of the interview process.

Census Supervisor, June 2002 to July 2005

Jones Apparel Group, Inc., Little Rock, AR

• Conducted training to keep team updated on changes that occurred in information and procedures.
• Performed tasks to assure service level and quality requirements are met.
• Participated in interviews and recommended hiring of call center staff.
• Monitored staff quality and performance and provided feedback and coaching as appropriate.
• Completed employee performance assessment at end of assignment.

Education

Bachelor’s Degree in Business Administration, Russell Sage College, Troy, NY