Dispatch Officer Resume

Johnny Rouse

1694 Boring Lane

Oakland, CA 94612



Job Objective To secure a Dispatch Officer position within a fast growing organization in which my expertise can help the organization meet their goals.

Summary of Qualifications:

  • Extensive experience in dispatch operations within warehousing environment
  • Profound knowledge of regulations, codes, principles and methods related to the transportation industry
  • In-depth knowledge of principles and methods for transporting goods by air, rail, sea, and road
  • Familiarity with Interactive Voice Response (IVR) units and Outage Management System (OMS) software
  • Proficient in GPS Tracking, Microsoft Office Suite ( Excel, Word, MS Access) and SAP
  • Superior Typing and keyboard skills
  • Excellent verbal and written and communication skills
  • Strong problem solving and analytical skills

Work Experience:

Dispatch Officer, August 2005 – Present

Omniplex World Services, Oakland, CA

  • Scheduled and dispatched workers, work crews, equipment and service vehicles to designated locations.
  • Arranged for necessary repairs to restore service and schedules.
  • Conferred with customers and supervising personnel to respond to questions, problems and requests for service and equipment.
  • Developed daily work and run schedules.
  • Received and prepared work orders.

Dispatch Officer, May 2000 – July 2005

Snc Services, Oakland, CA

  • Supervised staff and equipment locations and ensured coordination of services timely.
  • Maintained inventory and dispatch information.
  • Determined and provided suitable quantity of equipment, vehicles, supplies and workers required.
  • Recommended staff to resolve traffic problems.
  • Made sure timely and efficient movement of trains according to train schedules.


High School Diploma, Columbia High School, Columbia, IL

  • 1.0.0Version
  • 730Download
  • 1File Count
  • March 1, 2023Create Date
  • March 1, 2023Last Updated

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