Donna Knudsen
952 Leisure Lane
Goleta, CA 93117
(555)-555-5555
[email]
Job Objective Seeking a Bank Greeter position utilizing my skills and knowledge.
Highlights of Qualifications:
- Substantial experience in handling cash and providing optimal customer service
- Thorough knowledge of financial products and banking processes
- Exceptional knowledge of operating office equipments
- Ability to coordinate with employees and customers efficiently
- Ability to achieve every sales objectives within banking environment
- Solid understanding of performing basic math in everyday functions
Professional Experience:
Bank Greeter
Tallahassee State Bank, Goleta, CA
August 2012 – Present
Responsibilities:
- Assisted every walk-in customers and if required directed to appropriate counter.
- Administered wait time of branch area and coordinated with customers to track service indicator.
- Provided customers with education to assist in usage of bank’s other channels of delivery.
- Maintained and provided update to various operational activities of bank.
- Developed and maintained professional relationships with various departments.
- Performed negotiation and designed agreements with customers and any other parties involved.
Bank Greeter
First Citizens Bank, Goleta, CA
May 2009 – July 2012
Responsibilities:
- Assisted customers to complete application forms of customers.
- Provided education to bank customers and assisted in utilization of electronic banking services.
- Ensured compliance to banking and federal regulations.
- Administered everyday activities and ensured balancing of cash drawer.
- Coordinated with customers and assisted to complete application forms.
- Provided assistance to customers to utilize electronic banking services.
Education
Associate Degree in English
Northwest Mississippi Community College, Senatobia, MS
Create your own professional looking resume for free using our resume builder!